Case received date
25/05/2021
Related routes
32
Content suggestion
K174 , may 21 at around 1555, a child take the bus didnt put on face mask but the bus driver didnt take any action or to call the mother put a mask for her kid .
Date of completion
2021-06-08
Handling status
Thank you for your feedback. According to the driving records of the relevant bus regarding a hand-held infant who was not wearing a mask when getting into the bus and the bus captain did not supervise it. Regarding this situation, our company has strictly educated bus captains to closely monitor the wearing of masks situation by passengers in order to protect their health. Thank you for your understanding.
感謝事主的反映。根據相關巴士的行車記錄，當時一位被手抱的嬰兒上車時沒有佩戴口罩，車長沒有作出監管。對此，本公司已嚴厲教育車長必須密切監管乘客佩戴口罩情況，以保障乘客健康。敬請事主理解。
感謝事主的反映。根據相關巴士的行車記錄，當時一位被手抱的嬰兒上車時沒有佩戴口罩，車長沒有作出監管。對此，本公司已嚴厲教育車長必須密切監管乘客佩戴口罩情況，以保障乘客健康。敬請事主理解。