個案接收日期
25/10/2025
涉及路線
-
意見內容
事主表示乘坐一輛非營運巴士期間車長播放音樂，影響乘客的乘車體驗。
The passenger reported that the bus captain played music while on board a Non-operating bus, which impacted the passengers’ travel experience.
The passenger reported that the bus captain played music while on board a Non-operating bus, which impacted the passengers’ travel experience.
完成日期
2025-11-01
處理情況
感謝事主的反映。本公司重視行車安全，經查證事件，現已對相關車長作出處分，嚴正重申駕駛期間保持專注，禁止聆聽音樂，以免影響行車安全。與此同時，本公司會持續監督，致力提升車長的安全駕駛意識。敬請事主諒解。
Thank you for your feedback. Our company values driving safety. After investigating the incident, we have taken disciplinary action against the relevant bus captain and strongly reiterated the importance of remaining focused while driving, prohibiting the listening of music to prevent any impact on road safety. Furthermore, our company will continue to monitor and strive to enhance drivers' awareness of safe driving practices. Thank you for your kind understanding.
Thank you for your feedback. Our company values driving safety. After investigating the incident, we have taken disciplinary action against the relevant bus captain and strongly reiterated the importance of remaining focused while driving, prohibiting the listening of music to prevent any impact on road safety. Furthermore, our company will continue to monitor and strive to enhance drivers' awareness of safe driving practices. Thank you for your kind understanding.